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Owned and operated by Designed Home Living, our team is ready to help with orders, product questions, or design inspiration.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. You will receive a tracking number as soon as your order ships.
How can I track my order?
Once your patio furniture, pergola, or other items ship, we send a confirmation email with tracking details. You can use that link to follow your delivery in real time from our warehouse to your backyard.
What is your return policy?
We offer 30-Day Returns on eligible items. If your furniture set or fire pit does not meet your expectations, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different style or color?
We are happy to help with exchanges on eligible products within our return window. Simply contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right patio furniture set for my space?
Start by measuring your patio or deck area, then consider how you plan to use it, whether for dining, lounging, or entertaining. Our team can help you find the right set based on your space dimensions and design preferences.
Are your pergolas and gazebos weather-resistant?
Our pergolas and gazebos are designed with durable, weather-conscious materials suited for outdoor use across seasons. Each product page includes specific material and care details so you can make a confident choice for your space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Our team aims to reply to every inquiry within one business day so your project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Thoughtful Craftsmanship
Every piece is selected for durable materials and refined design that elevates your outdoor living space.
Free Continental Shipping
Most orders ship free within the Continental U.S., backed by our 30-Day Returns for added confidence.
